Dedicated to oldskool

 

There's nothing worse than paying top prices for an outfit to only wear it once. Looking at it in the wardrobe thinking what a waste of money it was! 

Not any more! Here at Oldskoolretro you can wear the most sort after limited styles for a price that suits your pocket. 

HIRING FACTS! 



Deposits 
1. Firstly, it is very important you feel fully confident in parting with your deposit. 

One of our main priorities for our customers is that they know their deposits are safe. Once you have decided to hire you will receive a fully legitimate PayPal invoice stating your deposit is fully refundable. 

This puts you in complete control. Once you have provided the tracking number after posting back, the parcel will head straight back to our warehouse. Once the tracking number is logged, PayPal issues a refund. 

Quality cleanliness
2. Next we want to reassure you that we take every effort to ensure your product reaches you in a good clean and fresh state. We are confident that you will be able to wear your item as soon as you unwrap it. 

Even though most of our items are many years old, and have been worn, they will arrive freshly dry cleaned. You will not have to hang them out, or put fabric freshener on. The item will also arrive fully pressed. If you are hiring footwear you will also receive a spare set of insoles to use at your leisure. 

Understanding
3. And finally our third fact is that we provide great understanding. We understand that the product may be used for a night out. We understand that you may miss postback dates. Our staff are trained in good customer service. We are never rigid with rules everyone is different with different circumstances. 

We have 4 members of our team who work only with our customers. Trained very well in customer service, their main goal is to ensure you have a good impression of the company. We understand that focusing on customer service rather than profit will eventually pay off! 

All the above facts we belive will give our customers are fantastic experience. 

HOW IT WORKS, ITS SO SIMPLE REALLY.

Ok so you've found yourself on our hire page, this page can be found in the drop down shop menu.
In this category you will find all our products that are avalible to hire. Ok so looking at the product description, you can view the purchase price, this will be displayed on the product before pressing any buttons. 

The price below the product is the full purchase price, paying this price means it's your to keep forever ok. 

However the other option is the HIRE option, by pressing this you will open a dropdown box which will tell you how much the item will cost to hire it for 2 weeks. If you choose this option you will recieve free postage and also free post back postage, let's look at an example below.

A customer is attending a show or night out and needs to impress! He looks on the HIRE product page and sees something he likes. He presses the HIRE FOR TWO WEEK option and goes to the check out.

At the check out he is charged the hire price, plus the purchase price as a deposit. 

The jacket to hire costs £25, and the deposit is £85 total will be £110, he will then recieve free delivery of the item along with a free postback sack. After two weeks he posts the item back into the sack, (simply take your post back sack bag to the post office it's all paid for!) 

He will then recieve a receipt with a tracking number on it so he can track it all the way back to us. Then as soon as it arrives into our warehouse he receives his deposit into his account for £110.





Example
A young man is attending a concert and wants to stand out from the crowd. He is looking to hire an outfit to wear for a few days.

He finds Oldskoolretro.com and clicks to view a vintage jacket. He then clicks on "hire" and chooses to hire for 2 weeks. He pays £15 to hire the jumper and also pays the full purchase price of £110 as the deposit. This means he will be charged £125 at the checkout

2 weeks later he pops the jumper back into the postback bag that came free with the jumper. He then takes it to the post office and posts the suit back for free. The woman in the post office gives him a receipt.

As soon as the parcel is posted, we will receive it's tracking number. We guatentee your deposit back into your account the following day!

Need to talk to us? Please use the email below.

letstalk@oldskoolretro.com

1. The purchase price will become your deposit, which will be returned to you, guaranteed the next working day.

2. Please do not wash your item, the item once returned will be steamed and specially cleaned by our laundry staff.

3. Please only use your free postback sack for free postback delivery. This will ensure it gets back to us fully insured and guaranteed. Your track and sale number will also be visible.

4. We are very fair with wear and tear, we understand the item may be used for nights out, we understand there may be the odd dirt mark here and there, we are used to seeing Mark's around collars and cuffs, at the bottom of trousers. These can all be removed by our fantastic ARO jet steamers. 

However if there are stains that cannot be removed or lower the value of the item, rips or holes that are significant then your order may be passed over to our letstalk team, please be confident that what ever they decide to do will always be fair, every customer is of value to us.

Meanwhile any questions or for a quick chat please mail the hire team at 


                                   Letstalk@oldskoolretro.com